PAIA

We take great care in protecting your personal information in line with South African laws, namely the Promotion of Access to Information Act (PAIA).

Please download the full PAIA manual provided below to learn more about how Openserve handles data privacy and access to information, including:

• What personal information Openserve may collect and why.
• How and when you can request access to records or information held by Openserve.
• How your personal data is processed, stored, shared or protected.
• Your rights to object to or request correction or deletion of your personal information.
• What types of company records are available (such as service terms, policy documents, or Fibre support guides), who you can contact to make a request, and what forms you'll need to complete.