Press Releases

See our latest press releases below


Openserve and Huawei Join Forces

Increase in Fibre Network Provision in South Africa


17 October 2016

Openserve and Huawei Join Forces for Seven-Fold Increase in Fibre Network Provision across South Africa

Openserve, Africa's largest integrated communications company, and Huawei, a leading global information and communications technology (ICT) solutions provider, have jointly announced the successful deployment of a high-speed fibre packet and optical transport network. This will enable Openserve to respond to the exponential growth in demand for data services across South Africa, with trial results indicating a seven-fold increase in the speed of fibre deployment.

The network will support 8Tbps per fibre, with one pair of fibre supporting 400 000 families with 20Mbps bandwidth per family concurrently. It uses a future-oriented Software Defined Networking (SDN) architecture based on IP and optical synergy. The core network deployment started in Gauteng and is currently being rolled out nationally. 

Openserve is currently in the process finalisation phase before implementation and is investigating future services which would also use SDN architecture.

Alphonzo Samuels, CEO of Openserve, said, “We insisted on this architecture, when we began designing our packet and optical transport network in 2014.

“With the quick service provisioning and smart management that SDN brings, we can quickly develop more innovative services to meet various customer requirements, improving our competitive position in South Africa’s telecom market. The successful deployment of the packet and optical transport network will be the first step in reconstructing our network architecture in the future. I am proud of my team and look forward to further successes in follow-up cooperation with Huawei.”

David Wang, President of Huawei Network Product Line, said “We are honoured to provide Openserve with our leading SDN based transport solution which includes IP and optical transmission systems and a SDN controller. The long-term partnership between Openserve and Huawei is helping propel rapid development of the SDN industry. Huawei will continue to improve its innovative SDN solutions, helping Openserve achieve greater business success.”

Openserve will continue to collaborate in SDN Innovation, from transport network to cloud service, in order to meet the challenges of a digital future.



Formal integration of the Networks organisation from Telkom


07 June 2016

Openserve welcomes its Networks team into the fold

7th of June marks the formal integration of the Networks organisation from Telkom into the newest brand in the Group, Openserve. More than 8 600 employees from the network division will join Openserve, South Africa’s largest communications infrastructure provider with the biggest broadband network.

In October 2015, Openserve was launched as the redesigned wholesale division of the Telkom group, in what was the first step in journey towards separating the Wholesale and Networks business, from the rest of the company. The staff being transferred is mainly the engineers and technicians that are responsible for Technology and network strategy, Planning, Engineering, build as well as fulfilment and assurance of both the core and the access network, says Alphonzo Samuels, CEO of Openserve.

“When we say our vision is to be an open connectivity provider people can count on, we are addressing a national imperative – to address the digital divide and to democratise broadband access. It is a wonderful opportunity to help grow the country we call home and it is a critical opportunity to build a sustainable business,” said Samuels.

Samuels emphasised to the South African public that the integration will touch more than just our staff in the field. Over time, Openserve branding will also be visible on its extensive network infrastructure and vehicles across the country.

“Increasingly our technicians and outsourced partners will arrive at your premises to install services or effect repairs, on behalf of your preferred Service Provider, in Openserve-branded uniforms and vehicles.” said Samuels. The phased rebranding of the Networks teams will take a few months. Should any customer wish to verify the authenticity of a visiting technician, the customer should please request the Openserve identification, from the technician.

“We would like to thank all South Africans for their patience as we complete this brand move. Please make use of our toll free number, 0800 47 47 47, if you wish to verify any of our employees. Also, please remember that our technicians must be able to cite you a project, order or fault reference number upon arrival at your premises,” concluded Samuels.




Launch Press Release


13 October 2015

Telkom launches redesigned wholesale division

Telkom today launches Openserve, the company’s redesigned wholesale and networks division. Openserve will be a distinct business unit within the Telkom Group, which is formed as part of the company’s ongoing efforts to strengthen customer focus through a more flexible and agile operating model. The separation heralds a new era in the Telkom group as it prepares to welcome a more open access environment and all the opportunities it offers. This move is also in line with Telkom’s turnaround strategy to separate its wholesale and retail divisions to facilitate greater focus, accountability and most importantly, customer-centricity.

“Over the past two years, our strategy has delivered positive results, but it is not yet complete. We have tackled inefficiency, complexity and high costs and our quest to improve our customer experience remains a primary focus. But to fundamentally change the way we do business, while also working to take up a meaningful and impactful role in an increasingly open-access environment, we have had to review our operating model,” said Telkom GCEO Sipho Maseko.

As part of Telkom’s transformation journey, the company has created distinct business units. Separation is important for Telkom as it facilitates the independence of the Consumer division from the Wholesale and Networks division. Through this separation, Telkom will improve its customer focus and establish clearer lines of accountability. As a stand-alone business unit within Telkom, Openserve will be autonomous and will be responsible for its own profit and loss account.


Fibre Rollout

Openserve announces fibre rollout


27 October 2015

Openserve Announces Fibre Rollout to 10 000 homes in Pretoria

Openserve, the wholesale division of Telkom, today announced that more than 10 000 Pretoria East homes, including Faerie Glen and Garsfontein, will have access to fibre technology by end December 2015, making this area the latest in the company’s fibre rollout strategy.

Openserve was launched earlier this month as part of Telkom’s ongoing efforts to strengthen customer focus.

“Openserve is committed to Telkom’s goal of reaching one million homes with fibre access by 2018 and already has the largest fibre network in the country,” said Openserve MD Alphonzo Samuels. “We want to significantly impact broadband in South Africa and fibre offers the best internet experience.”

At the end of September Telkom announced fibre rollout in Bryanston as well as to multiple additional suburbs of Johannesburg, Pretoria, Durban, Cape Town, Bloemfontein, Kimberley and Port Elizabeth.

Fibre to the Home currently allows for download speeds of up to 100Mbps, allowing users to download a standard definition 4.7GB video in under seven minutes. An entire music album can be downloaded in eight seconds.

Fibre optic cables transmit light and is thus not affected by interference from electromagnetic noise such as radios, motors, power lines, electric fences or other cables. Consequently, fibre broadband offers greater reliability and stability.

Openserve’s coverage map allows consumers to check fibre availability for their areas. Go to Coverage maps are regularly updated as Openserve expands its fibre network.